In the event of a dispute, the consumer may resort to an Alternative Consumer Dispute Resolution Entity.
CNIACC – National Center for Information and Arbitration of Consumer Disputes
www.arbitragemdeconsumo.org
Coimbra District Consumer Conflict Arbitration Center
www.centrodearbitragemdecoimbra.com
CIAB – Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court)
www.ciab.pt
Vale do Ave Consumer Dispute Arbitration Center/Arbitration Court
www.triave.pt
Lisbon Consumer Dispute Arbitration Center
www.centroarbitragemlisboa.pt
Information, Mediation and Arbitration Center for Consumer Disputes in the Algarve
www.consumoalgarve.pt
Porto Consumer Information and Arbitration Center
www.cicap.pt
List being updated, you can consult the complete list of RAL Entities, on the Directorate General for Consumer portal at www. consumer.pt